Director of Delivery (12 month contract)

We are seeking an experienced and dynamic Director of Delivery to join VML Toronto on a one-year contract. This senior role sits at the operational heart of our agency, responsible for ensuring the seamless, efficient, and high-quality delivery of integrated work across our client portfolio. What You'll Do

Delivery Leadership Own the end-to-end delivery of integrated campaigns and projects across the agency, ensuring consistency, quality, and efficiency at every stage. Establish and maintain robust delivery frameworks, processes, and standards that scale across multiple client engagements and workstreams. Serve as the senior escalation point for delivery-related challenges, resolving issues swiftly and decisively while keeping all stakeholders aligned. Partner with Client Services leadership to ensure delivery commitments are realistic, clearly communicated, and consistently met. Lead delivery planning for new business pitches and project onboarding, setting up engagements for...