Description
Drive transformative AI solutions as Director of Operations Excellence Implementation at Manulife, overseeing the translation of insights into scalable solutions across Asia. This hybrid role emphasizes effective communication and operational excellence.
As the Director of Operations Excellence Implementation, you will report to the Head of Operations Excellence, focusing on AI-enabled solutions and rapid prototyping. You will be responsible for turning identified opportunities into practical, scalable designs and ensuring successful offshore IT implementation. Your expertise in operations and technology will help bridge gaps between teams for optimal outcomes.
Key Responsibilities:
• Convert process mapping insights into actionable solution designs
• Lead rapid prototyping of AI-assisted tools and applications
• Collaborate with offshore teams on clear user stories
• Manage rollouts and transitions to business as usual
• Track pe...
As the Director of Operations Excellence Implementation, you will report to the Head of Operations Excellence, focusing on AI-enabled solutions and rapid prototyping. You will be responsible for turning identified opportunities into practical, scalable designs and ensuring successful offshore IT implementation. Your expertise in operations and technology will help bridge gaps between teams for optimal outcomes.
Key Responsibilities:
• Convert process mapping insights into actionable solution designs
• Lead rapid prototyping of AI-assisted tools and applications
• Collaborate with offshore teams on clear user stories
• Manage rollouts and transitions to business as usual
• Track pe...
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