Director of Operations

About Us: Obsidian Group Inc. is a management company focused on developing, marketing, and managing hospitality and real estate interests. We are one of Canada’s leading, fastest growing and most progressive hospitality companies. We love hospitality, and as a restaurant Franchisor, we are rapidly growing our restaurant outlets across Canada. Our passion for hospitality can be experienced in any of our franchise outlets whether it be Chuck’s Roadhouse, Crabby Joe’s, or Coffee Culture. Come work for us and join a passionate team of professionals who share an entrepreneurial spirit, providing dedicated service to our franchisees, while helping them drive profitability.

Responsibilities

• Establish and build a trusting relationship with Franchisees by conducting valuable, purpose driven restaurant visits with operational intensity to improve business.
• Identify gaps and opportunities and determine root causes in operating standards and overall, guest ...