Full-time

Director of Shared Services Leadership Role

Posted by Fairygodboss • June 08, 2026

📍 toronto, on, Canada
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Description

Drive operational success as the Director of Shared Services for ADP. This role places strong emphasis on client satisfaction and leading high-performing teams.
In this senior leadership position, you will oversee shared services teams while ensuring alignment with client-centric strategies. Your mission will be to foster collaboration, improve efficiencies, and streamline operations across multiple functions. Effective communication and innovation will be key components of your contribution.
Key Responsibilities:
• Lead and align teams with strategic organizational objectives
• Foster relationships with key stakeholders and address escalated issues
• Innovate processes to enhance operational performance
• Ensure all tasks are completed efficiently and to high standards
• Oversee financial performance and operation of support teams
Requirements:
• 10+ years in operations/shared services with experience
• 5+ years in leading teams effectively
• Backgroun...

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