Description
Join Swissport as a Duty Manager, overseeing the Executive Lounge operations while ensuring exemplary guest service and team efficiency. This role includes staff supervision, regulatory compliance, and financial performance responsibilities.
In this position, you will support the Lounge Manager, supervising a team of Lounge Agents and ensuring duty assignments run smoothly. You’ll be responsible for completing daily reports and managing budgets, ensuring compliance with all necessary guidelines. You'll also lead the coaching and training of staff, aligning with operational goals.
Key Responsibilities:
• Supervise Lounge Agents and assign work duties
• Complete and distribute daily reports
• Achieve financial targets and audit success
• Coach employees and maintain performance records
• Provide exceptional guest service and enforce health policies
Requirements:
• High School diploma or equivalent
• 3 years'...
In this position, you will support the Lounge Manager, supervising a team of Lounge Agents and ensuring duty assignments run smoothly. You’ll be responsible for completing daily reports and managing budgets, ensuring compliance with all necessary guidelines. You'll also lead the coaching and training of staff, aligning with operational goals.
Key Responsibilities:
• Supervise Lounge Agents and assign work duties
• Complete and distribute daily reports
• Achieve financial targets and audit success
• Coach employees and maintain performance records
• Provide exceptional guest service and enforce health policies
Requirements:
• High School diploma or equivalent
• 3 years'...
Ready to Seal the Deal?
Submit your application today and take the next step in your career with Swissport.
Apply for this Job