Dynamic Wine Tour and Retail Specialist for Guest Experiences

Become a pivotal part of the wine tourism world as a Wine Tour and Retail Specialist! Engage guests by delivering exceptional service and creating unique product experiences.
In this dynamic position, you will manage tastings, lead tours, and uphold high standards of guest interaction. We are looking for individuals who are enthusiastic about wine and skilled in customer service, ready to create cherished memories for our visitors. The role involves a mix of direct service and inventory management, ensuring visitors receive both knowledge and enjoyment.
Key Responsibilities:
• Execute wine tastings with enthusiasm and flair
• Lead educational wine tours for guests
• Maximize guest purchase opportunities through product knowledge
• Participate in maintaining retail inventory standards
• Ensure cleanliness of service areas at all times
Requirements:
• 1-2 years of service or customer-facing experience
• Smart Serve Certification is a must
• Must be able t...