Email Marketing Account Manager

This is a remote position. About the Company Our client is an established eCommerce email marketing agency specialising in helping direct-to-consumer brands grow through high-performing email marketing strategies. The agency works primarily with Shopify and WooCommerce brands, using platforms such as Klaviyo and Omnisend to build revenue-driving campaigns, lifecycle flows, and advanced segmentation strategies. Your success in this role is measured by clear, data-driven outcomes: Client Retention: Maintain a 90%+ retention rate across your portfolio. Revenue Growth: Target 3040% email-attributed revenue for every client. Engagement: Maintain 30%+ Open Rates and 1%+ Click Rates through advanced segmentation. Client Experience: Lead weekly strategy calls and provide proactive, high-touch communication (1-hour response window). Key Responsibilities Strategy & Leadership: Lead weekly client calls, handle objections with data, and identify gaps in the customer lifecycle. Campaign Oversight: ...