Employee Services Consultant (Bilingual - French/English)

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Please note that this is an 11 month temporary full-time opportunity.

The Employee Services Consultant is responsible for providing advisory support and regarding HR Solutions inquiries (Email, On Demand and Telephony) to internal and external partners (e.g. employees, dependents, retirees, candidates, vendors, and people managers, etc.). The Employee Services Consultant ensures timely and accurate answers, either directly or through escalation. This role provides support globally in line with global Standard Operating Procedures, Desktop Procedures and Service Level Agreements (SLAs).

Is this role right for you? In this role, you will:

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Provide effective and efficient respons...