Engagement Manager

Responsibilities

• Serve as the primary point of contact for clients, ensuring all deliverables are aligned to business goals, KPIs, and executed on time and at high quality.
• Translate client goals into actionable marketing objectives, roadmaps, and measurable deliverables.
• Lead cross-functional teams (developers, strategists, designers, and QA) to deliver integrated MarTech programs that drive measurable impact.
• Oversee project execution across multiple workstreams, ensuring clarity in scope, timelines, priorities, and dependencies.
• Track all work in project management tools, and partner with internal teams to ensure appropriate resourcing, balanced workloads, and on-time delivery of assets.
• Maintain visibility into team capacity and allocation, partnering with Engagement Coordinators to ensure work is assigned based on availability, skillset, and priority.
• Identify risks or roadblocks that may impact delivery, ti...