Full-time

Engagement Specialist for Client Connections

Posted by Gains Intermediate • May 27, 2026

📍 toronto, on, Canada
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Description

Drive client success as an Engagement Specialist for Client Connections. Support clients by converting leads into gym members through compassionate interactions and prompt follow-ups.
In this essential role, you will manage leads and ensure they receive timely follow-ups to ease their journey into fitness. Your professionalism and high-energy approach will be instrumental in guiding prospects towards consultations. Effective communication and documentation are key components to your success.
Key Responsibilities:
• Manage and follow up on all assigned leads
• Exhibit persistence in engaging with prospects
• Document all interactions with precision
• Communicate bottlenecks or trends as they arise
• Ensure timely callbacks are made as scheduled
Requirements:
• High energy and positive demeanor required
• Must be professional with strong teamwork skills
• Committed to client and community reputation
• Quick action in under 5 minutes necessary
• Deta...

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