Engineering Director for Transformative Loyalty and Customer Engagement

Direct the advancement of digital loyalty solutions, integrating cutting-edge technology to boost customer satisfaction and retention. Lead strategic modernization initiatives to create a future-ready loyalty platform.

In this pivotal role, you’ll combine more than 10 years of IT expertise with extensive leadership experience to reshape loyalty engineering. You’re responsible for driving the architecture and operational excellence of digital experiences while managing a talented engineering team to implement modern best practices. Your vision will align technology with customer expectations.

Key Responsibilities:
• Spearhead digital loyalty product strategy and execution
• Ensure seamless integration of loyalty APIs across platforms
• Guide modernization from legacy systems to cloud-first approaches
• Lead efforts in operational security and compliance
• Cultivate a collaborative engineering culture focused on performance