Entry Level IT Service Desk Analyst

Launch your IT career at Central as an Entry Level IT Service Desk Analyst. Support employees with hardware and software issues in a collaborative, client-focused environment.
At Central, an industry leader in performance-driven marketing-at-retail, we are seeking a motivated individual for our IT Service Desk Analyst role. This position focuses on resolving technical issues, guiding users, and ensuring the smooth operation of technology systems. Strong communication and technical skills are essential in this hands-on, people-focused role.
Key Responsibilities:
• Provide remote and in-person IT support
• Troubleshoot and resolve hardware and software issues
• Support Microsoft 365 applications
• Manage user accounts in Active Directory
• Set up and deploy laptops and mobile devices
Requirements:
• Post-secondary IT or Computer Science education
• 1-3 years’ experience in service desk support
• Familiarity with Microsoft 365 and Windows
• Basic unders...