Description
Lead a vibrant team as Complex Spa Manager at Equinox, focusing on unparalleled customer service and operational standards. This full-time role is vital for overseeing our flagship spa locations.
As a Complex Spa Manager, your leadership will directly impact the success of Equinox’s spa services. You will be responsible for staff hiring, training, and scheduling to ensure top-tier customer experiences. Collaborate with holistic health professionals to enhance client rejuvenation and satisfaction across multiple locations, while hitting revenue targets for services and retail.
Key Responsibilities:
• Recruit and train dedicated Spa Desk staff
• Schedule and assign staff for peak service hours
• Mentor team members to meet excellence standards
• Achieve service revenue goals consistently
• Direct client engagement for improved sales
Requirements:
• Extensive customer service experience required
• Previous Ho...
As a Complex Spa Manager, your leadership will directly impact the success of Equinox’s spa services. You will be responsible for staff hiring, training, and scheduling to ensure top-tier customer experiences. Collaborate with holistic health professionals to enhance client rejuvenation and satisfaction across multiple locations, while hitting revenue targets for services and retail.
Key Responsibilities:
• Recruit and train dedicated Spa Desk staff
• Schedule and assign staff for peak service hours
• Mentor team members to meet excellence standards
• Achieve service revenue goals consistently
• Direct client engagement for improved sales
Requirements:
• Extensive customer service experience required
• Previous Ho...
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