Full-time

Executive Leader, Strategic Customer Success – Banking

Posted by ServiceNow • June 03, 2026

📍 toronto, on, Canada
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Description

A leading tech firm is looking for a Principal Customer Success Executive in Toronto, Ontario. This role involves overseeing post-sale customer relationships to enhance satisfaction and retention. The ideal candidate will have significant experience working with C-suite executives and integrating AI into business processes. Responsibilities include leading complex transformations and improving customer engagement strategies. Applicants must have Canadian citizenship and a minimum of 15 years in client-facing roles. Salary and benefits will be competitive.
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