Full-time

Expert Agile Product Owner in Customer Support

Posted by OpenText • June 05, 2026

📍 alton, on, Canada
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Description

Enhance customer support solutions as an expert Agile Product Owner. Drive product vision and strategy, focusing on service management tooling within an Agile environment.

This position is geared towards a strategic leader with comprehensive knowledge in Service Management. You will be responsible for executing product strategies, managing the backlog, and collaborating with stakeholders to gather essential requirements. Your guidance will foster Agile methodologies and improve team performance through design-based thinking.

Key Responsibilities:
• Articulate product vision and create a roadmap
• Manage backlog prioritization for effective delivery
• Engage with business leaders for requirement gathering
• Promote Agile practices for project success
• Facilitate sprint planning and retrospectives

Requirements:
• Bachelor's degree in Information Technology or Business
• 6+ years in Agile product delivery, 4...

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