Expert Analyst for Production Solutions

Join Ricoh Graphic Communications as a Senior Analyst who specializes in Production Solutions and drives pre and post sales efforts. This role requires deep expertise in integrated hardware and software systems.
As a technical lead, you will focus on Cut Sheet and Wide Format solutions, ensuring alignment with customer workflow goals. Your responsibilities will include providing guidance to sales reps, managing implementations, and offering training that enhances customer experience and satisfaction.
Key Responsibilities:
• Provide technical leadership to sales representatives
• Assist in hardware and software revenue planning
• Support solution demonstrations and reviews
• Drive solution assurance for sales activities
• Facilitate customer satisfaction during solution rollout
Requirements:
• Bachelor’s degree or similar qualifications
• 6+ years in pre-sales/post-sales solutions
• G7 and Fiery Expert certification required
• Expertise in digital pri...