Description
Become a Solutions Engineer focused on CCaaS solutions, working in a hybrid model with two office days each week. Drive innovation in customer and agent experiences through cutting-edge technology.
We are on the hunt for a Solutions Engineer with a specialization in CCaaS to help in designing and implementing solutions. This hybrid position, lasting six months with possible extensions, requires collaboration with cross-functional teams to meet business needs through innovative solution design. Your insights on AI integration are crucial for optimizing customer engagement strategies.
Key Responsibilities:
• Design and implement CCaaS solutions aligned with technical requirements
• Work with diverse teams to gather comprehensive solution needs
• Assess and select appropriate CCaaS technologies like Genesys Cloud
• Maintain and document architectural and integration plans
• Offer guidance in the implementation of solutions
...
We are on the hunt for a Solutions Engineer with a specialization in CCaaS to help in designing and implementing solutions. This hybrid position, lasting six months with possible extensions, requires collaboration with cross-functional teams to meet business needs through innovative solution design. Your insights on AI integration are crucial for optimizing customer engagement strategies.
Key Responsibilities:
• Design and implement CCaaS solutions aligned with technical requirements
• Work with diverse teams to gather comprehensive solution needs
• Assess and select appropriate CCaaS technologies like Genesys Cloud
• Maintain and document architectural and integration plans
• Offer guidance in the implementation of solutions
...
Ready to Seal the Deal?
Submit your application today and take the next step in your career with Dawninfotek.
Apply for this Job