Description
About the role
The purpose of the Service Desk Analyst is to provide a high-quality single point of contact, as part of a Service Desk service to Fujitsus customers. This includes the management of all incidents, queries, service requests through to successful resolution and closure. This is to be achieved by the Service Desk Analyst fulfilling the responsibilities for the role
Australian Citizenship is mandatory.
Responsibilities and Accountabilities
The key responsibilities and associated duties of the position fall into the following main areas:
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