EyeCare Advisor for Customer Engagement

Transform patient experiences as an EyeCare Advisor with For Eyes, delivering high-quality optometric care. Focus on customer engagement and satisfaction while managing operations.
This position requires you to support the Doctor in optometric duties, ensuring patients receive detailed information about services and products. You will play a key role in fostering relationships with customers, addressing their needs effectively and promptly. Your strong communication and sales skills are vital for the success of the store.
Key Responsibilities:
• Provide friendly greetings and address customer needs swiftly
• Explain paperwork and appointment processes thoroughly
• Review prescriptions and assist with frame choices
• Systematically manage patient records in compliance with HIPAA
• Promote optical products and assist in order processing
Requirements:
• Minimum of High School graduation
• Proven customer service skills in retail settings
• Strong communica...