Field Technician II [Bathurst, NSW]

Job Purpose:

Responsible for the installation and maintenance of Nielsen metering hardware and software in panel households, maintaining ongoing panel cooperation, and ensuring panel quality and security.

Core Responsibilities:

● Establish strong panel member relationships:

1. Needs to communicate in simple and clear terminology
2. Ensure punctuality when attending appointments
3. Display a high level of presentation and professionalism

● Ensuring accuracy and quality of information:

1. Collect all pertinent householder information whilst in the home.
2. All information collected must be sent within required timeframes

Followed-by

• Execute standard operating procedures to ensure panel quality, security and privacy is maintained.
• Manage assigned assets in order to maintain panel households and quality (...