Description
Position Responsibilities
/ Minimum RequirementsManage an assigned portfolio of customer accounts, building relationships via phone and email.
Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
Maintain accurate account records, documenting collection activity and customer interactions.
Collaborate with Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.
High school diploma or equivalent. Bachelor’s degree preferred.
1+ years of collections, accounts receivable or customer service experience preferred.
Working knowledge of Microsoft Word and Excel.
Strong communication skills with a customer-focused, solution-oriented mindset.
Benefits
Company-paid extended health coverage and RRSP with 6% employer match that start...
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