Fortinet Quality Management Director Role

Drive quality initiatives as the Quality Management Director at Fortinet in Burnaby, BC, focusing on improving products and processes for customer satisfaction.
Fortinet is seeking an experienced leader with a strong focus on quality management in the IT and telecommunications sectors. The role involves managing quality assurance initiatives, conducting root cause analysis, and enhancing team performance. A proven ability to oversee QMS and execute ISO audits is required.
Key Responsibilities:
• Drive product quality improvement projects to completion
• Analyze root causes of quality issues and define solutions
• Maintain and oversee quality metrics dashboards
• Support Technical Support with escalated quality issues
• Conduct internal audits to ensure compliance with ISO standards
Requirements:
• 10+ years in relevant fields, including management experience
• Knowledge of hardware and software engineering practices
• Strong analytical skills for perfor...