Fraud QA Lead - Quality, KPIs & Team Coaching

A leading financial institution in Bogota, Colombia is seeking a Fraud QA Team Lead. This role includes leading a team to ensure KPIs are achieved and compliance standards are met. The ideal candidate will have a background in financial services, at least 5 years of experience, and strong leadership skills. Responsibilities include developing the team, managing performance, and ensuring a high level of customer service. A positive, inclusive work environment is offered with competitive benefits.
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