French or Spanish speaking Customer Support

FRENCH SELECTION (FS)

French or Spanish speaking Customer Support
Location: Runcorn
Salary: £27,500
Ref: 1209FS

To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1209FS

The Company:
Very well-established company with many different operations.

Main duties:
Provide technical support to service users

The Role:
- Answer customer enquiries in real time
- Diagnose and resolve faults across the network
- Maintain and monitor equipment and systems, carrying out routine checks and incident response
- Document and communicate technical issues clearly, using ticketing/monitoring tools
- Liaising with internal teams, stakeholders and third-party suppliers

The candidate:
- Fluent in either French or Spanish (written and spoken) – Essential
- Car owner necessary due to location
- Previous experience in a customer service/admin role - Ideal
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