Full-time

French-Speaking Service Desk Agent - 24/7 Phone Support

Posted by Hcltech • June 01, 2026

📍 querétaro, querétaro, Mexico
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Description

HCLTech is seeking a Service Desk professional in Querétaro.
Responsibilities include diagnosing and resolving hardware, software, and network issues via phone.
Ideal candidates will have 1-2 years of experience in help desk or customer service, mandatory phone support experience, and proficiency in French.
This role requires working in a 24x7 operation.
Benefits include life and medical insurance, a savings fund, and food vouchers.
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