Description
Job Title: FOCS Associate ECOMM and Voice Surveillance
Job Duration: month
Location: Montreal, QC (Hybrid)
Pay Range: $/hr without any benefits
Job Description:
Responsibilities:
Review Voice and E-communications of bank employees for adherence to firm and regulatory rules and requirements.
Detect, review and report potentially suspicious activities.
Conducting both routine and special inquiries as required or requested.
Working with FOCS (Front Office Conduct and Surveillance) managers to resolve instances of apparent breaches of firm and regulatory rules
Proactive and timely escalation of issues to the Monitoring Manager
Provide day-to-day assistance and support to the regional Surveillance teams
Ensure that relevant procedures, systems and controls are up to date and effective, and to identify / facilitate remedial a...