Full-Time Customer Experience Specialist

Elevate customer interactions at Canada Gold as a full-time Customer Experience Specialist! This role focuses on guiding buyers and sellers through the intricacies of precious metals while receiving dedicated training.
You will serve as the vital link between customers and their needs, ensuring a positive experience in purchasing or selling valuables. With a focus on growth and transparency, this position is perfect for those enthusiastic about helping others in a specialized retail environment.
Key Responsibilities:
• Provide superior in-person and phone customer service
• Accurately evaluate jewelry and precious metals
• Educate customers with clear, reliable information
• Maintain a professional and organized store ambiance
• Support the team's daily operations and overall success
Requirements:
• Minimum 1 year of customer service experience
• Strong verbal and interpersonal communication skills
• Detail-oriented with effective problem-solving capabi...