Full-Time Guest Services Manager Havelock

Lead the guest experience as a Guest Services Manager in Havelock, ON. This full-time role focuses on operations improvement, client negotiations, and team management in a rural hospitality setting.

In this permanent position, you will oversee daily operations and ensure exceptional service within a hotel, motel, or resort. You will conduct performance reviews, develop policies, and manage client interactions while leading a team of 3-4 staff. The role requires strong interpersonal skills, as you will assist guests with special needs and address any concerns promptly.

Key Responsibilities:
• Develop and implement policies for daily operations
• Conduct training sessions for staff enhancement
• Negotiate client contracts for facility use
• Prepare budgets and monitor financial performance
• Address customer complaints and feedback

Requirements:
• 1-2 years of relevant management experience
• College diploma...