Full-Time Patient Services Specialist Role

We're hiring a full-time Patient Services Specialist at Optiks International in Calgary. Deliver exceptional service to customers while managing appointments and billing in a supportive setting.

This vital role demands outstanding communication and interpersonal skills to engage with customers both in person and online. You will manage customer check-ins, coordinate appointments, and ensure a positive experience at our Sarcee Trail NW location. Adapting to changing priorities is essential in this active, dynamic workplace.

Key Responsibilities:
• Welcome customers and oversee the check-in process
• Engage with clients through phone, email, and in-store
• Coordinate appointment schedules and print prescriptions
• Manage billing for patients and third parties
• Assist in the smooth operation of the store as needed

Requirements:
• Retail experience is advantageous
• Ability to thrive in a fast-paced environme...