Description
Join FYidoctors Dartmouth - Portland Street as a Patient Services Specialist and make a difference. Provide exceptional patient support in a collaborative, rewarding environment.
This full-time position requires dedication across 30-40 hours weekly. You'll welcome patients, coordinate appointments, and provide comprehensive eye care. Delivering superior customer service and engaging with patients through technology will be crucial to this role. Responsibilities also include managing billing and assisting with eyewear adjustments.
Key Responsibilities:
• Welcome patients upon arrival and assist with check-ins
• Coordinate appointments and manage prescription printouts
• Perform initial pre-testing for eye examinations
• Facilitate eyewear pick-ups and conduct minor repairs
• Deliver exceptional customer service throughout patient interactions
Requirements:
• Previous retail experience preferred
• Strong technology skills, especially with MS Office
• Exce...
This full-time position requires dedication across 30-40 hours weekly. You'll welcome patients, coordinate appointments, and provide comprehensive eye care. Delivering superior customer service and engaging with patients through technology will be crucial to this role. Responsibilities also include managing billing and assisting with eyewear adjustments.
Key Responsibilities:
• Welcome patients upon arrival and assist with check-ins
• Coordinate appointments and manage prescription printouts
• Perform initial pre-testing for eye examinations
• Facilitate eyewear pick-ups and conduct minor repairs
• Deliver exceptional customer service throughout patient interactions
Requirements:
• Previous retail experience preferred
• Strong technology skills, especially with MS Office
• Exce...
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