FYiDoctors Patient Services Specialist Role

Fulfill a vital role at FYiDoctors Grande Prairie as a full-time Patient Services Specialist. Focus on enhancing patient satisfaction through exceptional support and clinic operations management.

As a Patient Services Specialist, you will be integral in delivering personalized attention to patients while overseeing check-ins, appointment coordination, and eyewear management. Your responsibilities will include pre-testing for comprehensive eye care, ensuring all interactions remain attentive and positive. Emphasizing teamwork, you’ll also support the clinic’s operational needs and engage with patients across multiple platforms.

Key Responsibilities:
• Greet and assist patients with check-in and check-out
• Conduct pre-testing to promote comprehensive eye care
• Coordinate patient appointments and manage billing
• Oversee eyewear pick-ups and minor repairs
• Provide exceptional service for an optimal patient experience

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