FYidoctors Patient Support Specialist

Become a Patient Support Specialist at FYidoctors in Ladysmith and deliver exceptional service while supporting patient care. This full-time position combines client interaction and operational tasks.
In this dynamic role, you'll be instrumental in creating a welcoming environment for our patients at FYidoctors. Responsibilities include greeting patients, handling check-ins, coordinating appointments, and performing pre-testing for comprehensive eye care solutions. You will also assist with eyewear adjustments, ensuring a seamless patient experience.
Key Responsibilities:
• Greet patients and facilitate check-in processes
• Perform necessary pre-testing for eye care
• Coordinate appointments and manage billing tasks
• Support minor eyewear repairs and adjustments
• Ensure outstanding customer service throughout
Requirements:
• Previous retail experience preferred
• Proficient in computer applications, including MS Office
• Excellent communication and in...