Full time

Gestionnaire, Solutions mondiales de fonds (transformation)

Posted by Company 19 - John Hancock Life Insurance Company (U.S.A.) • June 08, 2026

📍 Toronto, Ontario, Canada

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Description

The Global Fund Solutions Manager is responsible for leading transformation and business process optimization initiatives across our fund administration and operation teams. This role focuses on evaluating current-state processes, identifying improvement opportunities, and delivering scalable solutions through process redesign, technology enablement, and organizational alignment.
 
The position requires a strong combination of operational expertise, analytical problem-solving, and experience with automation and emerging AI capabilities.
Position Responsibilities:
Business Transformation & Process Optimization (Primary)
Partner with stakeholders to understand business priorities, challenges, and operational pain points
Analyze end-to-end workflows to identify opportunities for process improvement, automation, and organizational optimization
Lead structured problem-solving, including root cause analysis and solution design
        

Job Details

Location Toronto, Ontario
Job Type Full time
Category Operations Specialties Managers
Posted June 08, 2026
Deadline July 18, 2026

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