Global Account Director (Mississauga)

Job Summary

Responsible for delivering the strategy, customer service, growth, and margin of the Air Canada account worldwide with particular focus on the hub operation in Toronto. Additionally, responsible for growing gategroup’s relationships with Air Canada and expanding the overall business.

Key Responsibilities

• Serve as the main interface for Air Canada, including contract, pricing, service, and concept changes, and lead business development.
• Deliver and manage the Toronto hub contract in Canada and develop the Air Canada account across gategroup’s global portfolio.
• Lead all bids worldwide and act as the Air Canada champion within gategroup, while also championing gategroup within Air Canada.
• Develop commercial strategy for the global account and evaluate market research to generate network and customer strategy recommendations.
• Ensure gategroup meets commitments for the hub contract, manage contractual profit...