Full-time

Global Customer Experience Lead

Posted by Orange • May 27, 2026

📍 monterrey, nuevo león, Mexico
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Description

Orange is seeking a Customer Service Manager in Monterrey, Nuevo León to enhance customer experience and ensure quality service delivery. You will be responsible for managing customer service issues while identifying upselling opportunities.

The ideal candidate has over 10 years in customer service management, preferably in the telecom or IT industry, and possesses strong leadership and technical skills. Join us to shape the future together!

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