Full-time

Global Customer Quality Manager

Posted by Vertiv • June 04, 2026

📍 Santa Catarina, Nuevo Leon, Mexico
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Description


POSITION SUMMARY 




The Global Customer Quality Manager is responsible for protecting the customer experience across global operations by leading structured problem-solving, ensuring rapid containment, and driving systemic corrective actions. This role owns the end-to-end management of customer quality issues, ensuring effective resolution, robust read-across deployment, and prevention of recurrence across all regions and product lines


 




RESPONSIBILITIES  




Customer Issue Management  



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