Full-time

Global IT Support Analyst - 1st/2nd Line, VIP/Exec

Posted by PIXIE • June 12, 2026

📍 ciudad de méxico, ciudad de méxico, Mexico
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Description

PIXIE is seeking an experienced IT Support Analyst to provide comprehensive support for global users, including VIPs and executives. The role involves troubleshooting hardware/software issues, managing Microsoft 365 technologies like Teams and SharePoint, and responding to tickets across various platforms.

This position requires 6-8 years of experience in IT Support or Helpdesk roles, with a focus on supporting a global workforce. Regional travel may be necessary as part of this role.

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