Full-time

Global Service Desk Supervisor — IT Support Lead

Posted by Convergys • June 05, 2026

📍 valle de aburrá, antioquia, Colombia
Apply Now

Description

Convergys is seeking a Supervisor for their Global Service Desk in Colombia. The successful candidate will oversee daily operations, ensuring effective technical support, timely incident management, and high customer satisfaction.

Responsibilities include supervising the team, guiding IT-related incident resolutions, ensuring service quality, and supporting continuous improvement initiatives. A Bachelor's degree in Information Technology or similar qualifications is preferred.

#J-18808-Ljbffr

Ready to Seal the Deal?

Submit your application today and take the next step in your career with Convergys.

Apply for this Job