Gorgias It Director Ai Strategy Toronto

Overview

Become the IT Director for AI Strategy at Gorgias and lead the charge in transforming IT operations. This senior role focuses on leveraging AI to build a scalable and productive IT function.

Your primary goal is to architect an IT infrastructure that aligns with Gorgias's ambitious growth, evolving from $100 million to $500 million in ARR. By blending strategy and technical execution, you'll manage IT tools, vendor relationships, and service delivery while fostering an workplace where AI tools streamline operations.

Key Responsibilities

• Develop and own the IT multi-year roadmap
• Evaluate and implement AI-driven IT solutions
• Oversee the end-to-end device management lifecycle
• Conduct vendor evaluations and streamline procurement
• Drive service metrics improvements across technology

Requirements

• Minimum of 8 years in IT leadership roles
• Experience with high-growth tec...