Regular Full-Time

Group Bilingual Customer Service Representative

Posted by Empire Life • March 17, 2026

📍 any canadian location, ca, any canadian location, ca, Canada
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Description

Group Bilingual Customer Service Representative

Location: Remote - Anywhere in Canada


Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operations team!


Why pursue this opportunity

Our mission - Provide expertise and intelligent solutions to help Canadians navigate life with confidence. 

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.


What you’ll be working on

  • Delivering service excellence by providing personal, accurate, professional, courteous resolution of inquiries from: Members, Plan Administrators, Advisors, Providers and Healthcare providers;

  • Utilizing internal processes to creatively provide solutions and resolution...

  • Ready to Seal the Deal?

    Submit your application today and take the next step in your career with Empire Life.

    Apply for this Job