Gts Coordinator Factory Experience (Colombia)

Position Summary

Provide new solutions to answer the business needs that match the defined policies. Part of the BCP infrastructure team, and propose smart solutions. Works closely with the Americas Zone Managers and the Site Coordinators/leads.

Core Tasks and Key Responsibilities

• Systems support & maintaining service levels
• Advisor on new technologies and systems infrastructure
• Performs systems upgrades for security, problem solving reasons among others
• Conducts disaster recovery in accordance with existing procedures
• Provide third level support and advanced Analysis
• Providing time estimates for resolution of problems
• Organizes or contributes to project
• Prioritizing tasks needed for project completion
• Adhering to IS standards, including change management standards and ITIL
• Keeps up to date with corporate IT (security & privacy o.a.) regulations and applies where appropr...