Full-time

Guadalajara SaaS Support Specialist

Posted by Helpware Inc. • June 03, 2026

📍 región centro, jalisco, Mexico
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Description

Helpware Inc. is seeking a dedicated customer support professional to enhance the customer experience in Guadalajara, Jalisco. The role involves troubleshooting technical issues while managing customer communications via various channels including chat and email. Candidates should exemplify a positive attitude and strong attention to detail.

The ideal applicant has technical aptitude, a passion for customer service, and experience in a ticketing environment. Join our team and contribute to improving customer satisfaction with our innovative products.

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