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Casual

Guest Service Agent

Posted by Elysia Wellness Retreat • June 08, 2026

📍 Pokolbin, New South Wales, Australia
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Description

Job Description

Elysia Wellness Retreat are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

  • Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
  • Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
  • Oversee the accurate processing of guest ...

    • Job Details

    • Location Pokolbin, New South Wales
    • Job Type Casual
    • Category Information and Record Clerks
    • Posted June 08, 2026
    • Deadline July 18, 2026

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    Submit your application today and take the next step in your career with Elysia Wellness Retreat.

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