Guest Services Manager

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you.

The Four Points by Sheraton Kelowna Airport is currently looking to fill the role of Guest Services Manager.

Located near the Kelowna Airport, we are on a bus route, with a stop just outside of the hotel.

We also pickup our employees from the bus loop at UBCO!  What will you be doing?

As a Guest Services Manager, you will show your leadership and interpersonal strengths to maximize the Front Office Operations, and ensure an exceptional guest journey.

This position primarily involves evening shifts.  Support the Dual Property Front Desk Manager with all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service Handle guest concerns and react quickly, tracking and notifying proper departments to guarantee memorable moment...