Description
Help Desk Analyst
Employment Type: Full-time, permanent. Office-based position located on campus at 1975 Renfrew Road, Shawnigan Lake.
Position Start Date: Ideal start date June 2026, though a later start may be considered.
Compensation: Annual salary range $50,000 - $67,275. Starting salary determined based on knowledge, experience, and internal parity.
Benefits
- After 3 months employment, a full benefits package and RRSP with employer-matched contributions, paid vacation, flexible work environment, and a nurturing family-friendly workplace.
- A subsidized lunch program.
- Gym access and top-notch gym & fitness facilities.
- Access to subsidized staff‑led wellness activities, including yoga, pottery, spinning, squash, and more.
Core Responsibilities
- Respond and track support requests for technical assistance in person, via phone, and electronically.
- Identify and ele...
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