Full-time

Helpdesk & Customer Success Operations Agent

Posted by Regnology • June 03, 2026

📍 remote, colombia, Colombia
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Description

We are looking for analytical, detail-oriented and customer-focused individuals to join our global support team as a Junior Customer Support Specialist – Regulatory Risk Management (Remote from Colombia) .

In this role, you will support our clients in using our regulatory reporting solutions while learning how to troubleshoot business and functional issues in a structured environment. You will work closely with more senior team members and contribute to our 24/7 global service continuity through a coordinated Follow the Sun (FTS) support model.

This position is a great opportunity to start building expertise in regulatory reporting, gain exposure to financial frameworks, and develop your analytical and problem-solving skills in a SaaS environment.

What you’ll do

Business and Functional Support

  • Assist clients with functional questions related to our regulatory reporting products.
  • Support the analysis ...

Ready to Seal the Deal?

Submit your application today and take the next step in your career with Regnology.

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