HireArt Worker Experience Coordinator

Enhance worker trust and safety at HireArt as a Coordinator specializing in employee HR support. Focus on complex inquiries and LOA processes in a hybrid role.
In the Worker Experience Team at HireArt, you'll serve as a specialized resource for handling complex employee inquiries, particularly surrounding leave of absence requests and workplace accommodations. This full-time position requires significant critical thinking skills to identify root causes and implement process improvements while collaborating across teams. Support Tier 3 inquiries and be ready to assist with Tier 2 tasks during busy times to ensure uninterrupted service.
Key Responsibilities:
• Provide Tier 3 support for employee inquiries and escalations
• Manage LOA and accommodations workflows
• Stay current on state-specific leave policies
• Resolve complex issues by coordinating with various departments
• Maintain accurate case documentation for compliance
Requirements:
• 3+ years in HR ope...