Host & Retail Associate - Grand Bend Stirling Sands Vineyards

Job Summary

Reporting to the Front of House Manager, the Associate will provide an exceptional experience to all guests of the Winery. This frontline role involves greeting, seating, and taking reservations for dining guests in a friendly, professional, and efficient manner, as well as actively supporting the retail operations by providing customer service and maintaining the merchandise area.

Roles and Responsibilities

• Front of House/Hosting:
  • Build professional relationships with guests and create an air of familiarity.
  • Greet and seat guests at the bar, patio, or dining areas.
  • Take reservations and communicate any relevant information to other staff.
  • Clean tables upon guest departure.
  • Process bills and payments when required.
  • Take initiative in becoming knowledgeable in food and beverages being served.