Description
Responsibilities
- Oversee all operational aspects of the hotel, including rooms, housekeeping, front desk, reservations, and back‑office functions.
- Develop and execute comprehensive revenue management strategies to optimize occupancy, average daily rate, and overall profitability.
- Drive sales initiatives, build relationships with corporate and group clients, and identify new revenue opportunities.
- Lead, mentor, and inspire department heads and staff, fostering a culture of accountability, engagement, and professional growth.
- Ensure exceptional guest experiences, resolving issues promptly and maintaining high standards of service quality.
- Monitor operational and financial performance metrics, including budgets, forecasts, and KPIs; implement strategies to meet or exceed targets.
- Collaborate with corporate teams and local stakeholders to enhance market presence and drive brand performance.
- Ensure c...
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