Hotel Guest Services Manager Position

Take charge of guest services at Blackfalds Motor Inn as our new Hotel Manager. Drive operational success and prioritize exceptional customer experiences.
As a key leader in this full-time role, you will be responsible for building a positive environment within the hotel. With 2-3 years of experience, you'll implement policies, monitor budgets, and manage staff activities. Your focus will be on enhancing guest satisfaction and maintaining the hotel’s excellent reputation.
Key Responsibilities:
• Develop and enforce hotel policies effectively
• Conduct comprehensive staff training sessions
• Handle supplier negotiations for materials
• Prepare and execute marketing plans
• Manage maintenance activities efficiently
Requirements:
• College/CEGEP credential or higher
• 2-3 years of managerial experience in hospitality
• Knowledge of computer systems, including CRS
• Must work on-site at the hotel
• Pass a criminal record check
Become an integral pa...